Delete your account and data

App: WildVisor (com.wildvisor.app) · Developed by White Hat Mgmt LLC · Last updated: 4 September 2026

This page explains how to request deletion of your WildVisor account and what happens to your data. You can do it yourself from the app — no permission needed, no waiting for a reply.

From the app (fastest)

1. Open WildVisor and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Confirm. The request is recorded immediately.

By email

If you can no longer sign in, write to whitehatmgmtllc@gmail.com from the same address you registered with, with the subject "Delete WildVisor account". We need that address because it is the only way to confirm the account is yours and not someone else's.

We reply within 30 days at most.

What gets deleted

• Your account and sign-in credentials.
• Your display name, email address and profile picture.
• Your sightings and the photos you uploaded with them.
• Your comments, votes and community reputation.
• Your preferences and your device's alert history.

What is kept, and why

• Anonymised observation data. A sighting that had already been verified and published may be kept detached from your identity — no name, no email, no identifier — as citizen-science data. At that point it is no longer personal data.
• Technical and security logs for the minimum time required, and billing records if you ever subscribed, as accounting law requires.

Timing

Deletion or anonymisation is completed within 30 days, in line with the EU GDPR and California's CCPA, as the app itself states on confirmation. Backups rotate within that same window.

Your subscription is cancelled separately

If you have an active subscription, deleting your account does not cancel it: billing is handled by the store, not by us. Cancel it in Google Play → Subscriptions before deleting your account.

For more detail on what data we process and on what legal basis, see the WildVisor privacy policy.